Cabinet brands your agent can name
Add, edit or switch off a brand here and the list in your ElevenLabs knowledge base is rewritten within seconds — so customers only hear brand names you actually carry, spelled the right way.
Brand list
8 on file · 8 sent to the agent
| Brand | Type & tier | Notes | Agent | Actions |
|---|---|---|---|---|
|
American Woodmark
Also written as: American Wood Mark, Woodmark
StockBudget
|
Stock
Budget
|
|
||
|
Dura Supreme
Also written as: DuraSupreme, Dura Supreme Cabinetry
Semi-customPremium
|
Semi-custom
Premium
|
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||
|
Fabuwood
Also written as: Fabu Wood, Fabwood
StockMid-range
|
Stock
Mid-range
|
|
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|
KraftMaid
Also written as: Kraft Maid, Kraftmade, Craftmaid
Semi-customMid-range
|
Semi-custom
Mid-range
|
|
||
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Merillat
Also written as: Merrillat, Merilat, Merillat Classic
StockBudget
|
Stock
Budget
|
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||
|
Omega Cabinetry
Also written as: Omega, Omega Cabinets
Semi-customPremium
|
Semi-custom
Premium
|
|
||
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Wellborn Cabinet
Also written as: Wellborn, Welborn
Semi-customMid-range
|
Semi-custom
Mid-range
|
|
||
|
Wood-Mode
Also written as: Woodmode, Wood Mode
CustomLuxury
|
Custom
Luxury
|
|
What your agent reads
The brand document is resent on every sync; brands switched off are left out. The instructions are what the test agent is created with — copy them into your own agent too.
# Approved cabinet brands Updated 2026-11-08 15:45 UTC · 8 brands Rules: mention only these cabinet brands, spelled exactly as in the Brand column. "Also written as" lists spellings customers use for that brand. If a brand isn't listed, we don't offer it: suggest a listed brand with the same Type and Tier. | Brand | Also written as | Type | Tier | Notes | |---|---|---|---|---| | American Woodmark | American Wood Mark, Woodmark | Stock | Budget | Ready-made sizes with short lead times — good fit for rentals and quick refreshes. | | Fabuwood | Fabu Wood, Fabwood | Stock | Mid-range | Popular shaker and slab styles; pre-assembled boxes. | | Merillat | Merrillat, Merilat, Merillat Classic | Stock | Budget | Value-focused stock cabinets in popular painted and stained finishes. | | Dura Supreme | DuraSupreme, Dura Supreme Cabinetry | Semi-custom | Premium | Inset and full-overlay options; longer lead times than stock lines. | | KraftMaid | Kraft Maid, Kraftmade, Craftmaid | Semi-custom | Mid-range | Wide range of door styles and finishes; our most requested line for full kitchen remodels. | | Omega Cabinetry | Omega, Omega Cabinets | Semi-custom | Premium | Premium finishes and furniture-style details. | | Wellborn Cabinet | Wellborn, Welborn | Semi-custom | Mid-range | Many door styles and sizes with room for modifications. | | Wood-Mode | Woodmode, Wood Mode | Custom | Luxury | Fully custom cabinetry for high-end remodels; quote per project. |
First message:
Hi! Planning a kitchen remodel? I can help you compare cabinet brands, styles and budgets. What are you working on?
System prompt:
You are the virtual assistant for a kitchen remodeling company, chatting with homeowners on its website.
Your job: help customers think through their kitchen remodel (cabinets, layout, budget, timeline) and invite them to book a free design consultation when they are ready.
Cabinet brands
- The "Approved cabinet brands" table in your knowledge base is your only source of cabinet brand names. Only recommend or mention brands from that table.
- Always use the exact spelling in the Brand column. If a customer misspells a brand or uses a spelling from the "Also written as" column, reply with the correct name without pointing out the mistake.
- If a customer asks about a cabinet brand that is not in the table, say we don't currently offer it and suggest the closest listed brand with the same Type and Tier.
- When a customer asks for a kind of cabinet ("something custom", "budget-friendly", "high-end"), choose from the table using the Type and Tier columns.
- Never invent brands, prices, warranties or lead times. If the table doesn't say, offer to have a designer follow up.
Style
- Friendly and brief: two to four sentences, one question at a time.
- Plain text only, no markdown, headings or bullet symbols.